WebAdvisor How Do I... ?

WebAdvisor is a real-time system that allows students to get their username and password to log in to student online accounts.


  • Get your username from “I’m New to BRCC” link at bottom of WebAdvisor home page
  • Follow first-time login steps
  • Change password

WebAdvisor Login Information

New Students

If you are a new student, you can set your WebAdvisor, Moodle, Webmail and myBlueRidge password by following the steps outlined below:

How to Log In to WebAdvisor - First-Time Users

Returning Students

If you are a returning student and have already set your password for your student accounts, then you will use the same password to log into myBlueRidge. If you have forgotten your login information see:

How to Log In to WebAdvisor - Returning Users


How to Log In to WebAdvisor - First-Time Users

Please make sure you are using either Mozilla Firefox or Google Chrome. WebAdvisor is not compatible with Internet Explorer or Safari, especially for the login process.

You must have a valid email address on file with the Registrar’s Office before proceeding!

1. Go to the BRCC homepage at www.blueridge.edu

2. Select the “WA” button WebAdvisor logo

3. Once at the WebAdvisor home page, go to the bottom right and click “I’m new to BRCC”
I'm New to BRCC screen capture

4. The next page previews to you the four step process: click “OK”

New to BRCC Follow these four steps screen capture

5. Type in your last name AND either your social security number or student ID

  • The social security number does not require dashes or spaces

6. The next screen will provide you with your username - be sure to write it down!

  • If there are numbers at the end of the username, these are required as well

7. Beneath the username is a drop-down box to select your personal email

  • Select the email you wish to receive your temporary password at and hit “Submit”
  • If no personal email is showing, you will need to contact the Registrar’s Office (828-694-1811) and submit your email address in writing with an attached signature

8. After hitting submit, please check your personal email account for the temporary password from “Datatel” - be sure to “copy” the password

  • If the email is not received in your inbox within approximately five to 10 minutes, check your Junk or Spam mail folders

9. Once the password is retrieved, you may then click “Log In” from the WebAdvisor home page

10. Enter your username and paste your temporary password

11. Once you are logged in

  • Click Change Password
  • Re-enter your username and re-paste your temporary password
  • Your unique password must contain no less than ten characters and must contain:
  • 1 capital letter (eg., A, B, C, D...)
  • 1 lower case letter (eg., a, b, c, d...)
  • 1 number (eg., 1, 2, 3, 4...)
  • and 1 punctuation symbol (eg., !, ", #, $, %, &...)
  • The password hint helps you to remember your password in the future

12. After submitting your information, you will be relocated to the WebAdvisor home page, and it should say “Welcome (Your Name)”

13. After you have changed your password, you can now use the same username and password to log in to Moodle Moodle icon, your student Webmail envelope for email and myBlueRidge myBlueRidge logo accounts.

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How to Log In to WebAdvisor - Returning Users

BRCC will never restrict access to students simply because you are no longer a BRCC student. As long as you still have a valid email address on file, you can still access your information.

However, if you have forgotten your login information, you may follow half of the process above to retrieve your username, or the entire four steps to reset your password as well.

Students who owe a monetary balance to the school, or are on disciplinary probation, will still be able to log in to WebAdvisor, but will not be able to access their information.

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